Shipping policy

Shipping Policy

At SIXDAYSOX, we strive to make your shopping experience simple and reliable. We work hard to process and deliver every order as quickly and safely as possible.

1. Order Processing & Delivery Time

All orders are processed within 1–3 business days after payment confirmation.

Once your order has been shipped, estimated delivery times are:

  • United States: 9–12 business days

  • Other destinations: Delivery times may vary depending on the destination and shipping carrier.

Please note that delivery times are estimates and do not include weekends or public holidays. Actual delivery times may vary due to carrier operations, weather conditions, or other unforeseen circumstances.

2. Shipping Costs

Available shipping options and applicable shipping fees will be displayed at checkout before you complete your purchase.

Any applicable shipping promotions or free shipping offers will be clearly displayed on our website or at checkout.

Customers are responsible for any customs duties, import taxes, or additional fees that may apply to international orders, unless otherwise stated at checkout.

3. Order Tracking & Updates

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package.

Please allow 24–72 hours for tracking information to become available and update after shipment.

You can also track your order through our website using the tracking information provided in your shipping confirmation email.

4. Multiple-Item Orders

If your order contains multiple items, we generally aim to ship them together whenever possible.

However, depending on product availability and fulfillment arrangements, items in the same order may occasionally be shipped separately.

If your order is split into multiple shipments, you may receive separate tracking numbers and delivery notifications.

5. Delivery Delays & Lost Packages

Although we work with reliable shipping partners, occasional delays may occur due to:

  • Weather conditions or natural events.

  • Carrier delays or operational issues.

  • Public holidays and peak shopping seasons.

  • Customs processing for international shipments.

  • Other circumstances beyond our control.

If your tracking information has not updated for more than 5 business days, or your package appears to be lost, please contact us.

Our customer service team will investigate the issue with the shipping carrier and work with you to find an appropriate solution, such as a replacement or refund when applicable.

6. Shipping Address Changes

Please carefully check your shipping address before completing your order.

If you need to change your shipping address, contact us as soon as possible at hello@sixdaysox.com.

Address changes may only be possible before your order has been processed for shipment. Once the package has been shipped or is in transit, we may be unable to modify the delivery address.

SIXDAYSOX is not responsible for delivery issues caused by incorrect or incomplete shipping information provided by the customer.

7. Contact Us

If you have any questions about shipping, delivery times, or order tracking, please contact our customer service team:

Email: hello@sixdaysox.com

We're always happy to help and appreciate your support of SIXDAYSOX!